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Policies

Remarkable operates by appointment only.

 For a truly Remarkable experience, I kindly ask you to follow these policies and terms of service. -KB

SERVICE DEPOSITS:

A deposit is due immediately upon booking to secure your appointment.  

This amount will be deducted from the total cost of your initial session.

and your remaining balance will be charged on the day of your appointment.  

LATE POLICY:

Give yourself plenty of time for the length of your appointment. Rushing or finishing early is not an option. 

 To respect everyone's time, I adhere to a strict no-tolerance policy for late arrivals. Over 15 minutes late guests will be considered a no-show and deposits will be forfeited. If your appointment is complimentary, then your subsequent appointment will no longer be complimentary. An additional deposit will be required to reschedule your appointment if you arrive late for your scheduled appointment time.

 

CANCELLATIONS/ RESCHEDULING POLICY:

Please allow 48 hours notice when rescheduling or cancelling your appointment.

Services, deposits and payments will be forfeited when outside of this time.

Additional deposits will be required to reschedule your appointment if you give less than 48  hours notice. 

 

APPOINTMENT/ CONSULTATION POLICY:  

Consultation is not required for some services as an additional appointment separate from your initial appointment. However, if for any reason, at the time of your appointment, your procedure does not follow through, you will be charged the price of a consultation appointment. 

If a Remarkable consultation appointment is booked and the guest books a service, the consultation cost will be credited toward the booked service. 

If the guest does not book a service the amount for the consultation will not be refunded.

 

GUESTS POLICY:

Due to the nature, personal attention and artistic detail of Remarkable treatments,

you may not bring children or other persons with you to the appointment.

If this occurs your original appointment will be cancelled

and your credit card will be charged for the full amount of the cancelled service.

COMPLIMENTARY SESSIONS:

Initial procedure appointments receive a complimentary perfecting session. This appointment must be scheduled between 6 to 8 weeks following your first session.

If you need to book this appointment after 8 weeks, it is no longer complimentary and will incur an additional charge. Complimentary perfecting sessions are not mandatory, nor is it necessary for every guest,

but it is offered for guests who need it. 

Healing can be unpredictable. If additional retouches are needed fees will apply.

 

ANNUAL COLOR RETOUCH FOR RETURN GUESTS:

If you are a returning guest and you need to schedule a color retouch,

please select the appropriate appointment request.   

Retouch prices are calculated  using your last paid appointment as the start date.

  This appointment does not include a complimentary retouch.

EXISTING BROW TATTOOS: 

Remarkable is extremely selective when working over existing tattoos and other tattoo artists' work.

If you have had your eyebrows previously tattooed,

I request that you email clear photos of your brows for consideration to 

Remarkablebykb@gmail.com 

Please allow 1-3 business days for me to get back to you.

If you schedule an appointment without approval, your deposit will be forfeited.

IMPORTANT FOR ALL GUESTS: 

Microblading and all permanent cosmetics are considered a multiple-step appointment process. Healed results will vary with each individual. NO guarantees will be made.

Additional sessions, at an additional charge, may be required to obtain optimal desired results.

Although I provide quality service, many factors can result in a less than desired outcome

as each guest will heal differently.

In order for your new brows to heal properly (and look their very best) please follow all Pre/Post-Care instructions. These instructions are designed to limit bleeding and skin sensitivities during the service. Excessive bleeding during the procedure can dilute and expel the pigment color and lead to poor results.  

REFUND POLICY:

Individual healing and aftercare are crucial in the final result of all services by Remarkable,

therefore NO refunds are given on services provided.

Remarkable by KB reserves the right to refuse service to anyone. Prices are subject to change at anytime.

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